FAQ
Q: How do I track my shipment?
A: Click on the "Track Your Order" link at the bottom of the page under the Customer Service section.
Q: How do I contact someone at Oceanside Shades?
A: Email us at: support@oceansideshades.com.
Q: Where is Oceanside Shades located?
A: We are an American Company incorporated in Delaware.
Q: How safe is it to order products from your website?
A: We run our store on the Shopify platform and use their built in security features to protect your information. Please see our Privacy Policy for additional information by clicking on the link "Privacy Policy" at the bottom of the page under the About section.
Q: Is shipping really free?
A: Our standard shipping is free, if you would like to receive the product sooner, there is an additional fee for expedited shipping. We do not add any extra fees on top of the expedited shipping charges.
Q: If I want to return my product, how do I do that?
A: Please refer to our Returns & Exchanges Policy by clicking on the link "Returns & Exchanges" at the bottom of the page under the Customer Service section.