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Our Refund Policy offers a 100% money back guarantee within 30 days, if you are not 100% satisfied with your order. You must contact us within 30 days of your purchase at to arrange for a refund or exchange. You need to get an RMA# and the correct return address from us to be eligible. If you have not contacted us within 30 days from the date of your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item(s) must be unused and in the same condition that you received it with the original packaging. You must pay the return shipping when returning or exchanging your item(s) and your refund will be applied to your original form of payment within 7 days of receipt.

Please contact us if you have any issues or concerns before leaving a review. Our goal is to make sure all of our customers are satisfied with their overall experience of Oceanside Shades.